Showing 11 - 15 of 33 reviews
We received wonderful service with...
We received wonderful service with setting up our two storage units. Everything is so clean. We flooded so it's wonderful to know our things will be in a well-kept space with great security
- T Lindgren
Great Customer Service!!!
I am not going to lie, I'm glad I found this place. I was a customer of Metro Storage in kingwood and had been there for 14 months. Last Sunday I received a call from Metro saying that I needed to come check my unit out that they experienced flooding and my unit might be involved. I checked my unit and as far as I could see it was ok. I spoke with their manager and she said that they are wanting everyone to move out but they will give us time. I got a email Monday saying that they needed everyone to be moved out no later than Sunday, September 29, 2019 but in a very distasteful and somewhat rude way... Simply heartless. On Tuesday, September 24, 2019 I went to Public Storage with two reservations 1 for a 10 x 10 and the other for a 5 x 5 and from the beginning Sharon was very committed to serving me and representing Public Storage in a professional manner she even contacted her District Manager to help extend certain services to accommodate me even more. Thank you to all employees at Public Storage 700 block of N. Park Dr in Kingwood, TX you all display what customer service is all about!
- Scott Stout
Really nice folks there
Really nice folks there, very professional and helpful. Excellent location and clean. Great security access required. Outstanding office staff and easy to complete the rental transaction.
- Robert
Charlene was so helpful
Charlene was so helpful! The facility is very clean and has great security.
- Nicole Scambray
Excellent customer service!
Excellent customer service!
- Marjorie Pineda