Showing 21 - 25 of 26 reviews
I've used Public Storage facilities...
I've used Public Storage facilities previously. The features and conditions vary with the market, with the higher end markets being typically better maintained with a greater selection of amenities. I actually looked at several equally conveniently Public Storage locations on-line and visited two before renting a unit. I have always found staff pleasant, respectful, and knowledgeable about their facilities. During the rental process,they always offer to up-sell, but are never obnoxious. I'm temporarily storing household items during a move. Public Storage is a safe, convenient, and inexpensive alternative to living with a pile of boxes in the living room.
- Franki Bracey
Price of rental does not include rental ...
Price of rental does not include rental insurance. When quoting monthly cost, should include rental insurance. Caught off guard when service manager state, "oh by the way you are required rental insurance of $11.00 monthly on top of rental". This needs to be stated by customer service rep before making reservation.
- Frank Rezendes
I thought the customer service was great !!
The customer service at this location was awesome I would recommend this place to anyone !!
- Crystal Matthews
Good one!
Very handy at 8200 Marin Way, Lacey, WA. Safe, clean, friendly (Diane), and good value.
- Buoy
Issue of LOCKS
Your representatives needs to Inform customers prior to coming in to bring own lock OR they can purchase yours BEFORE you can complete the rental agreement...not when we are there and without a lock forcing us to buy yours if we are short on time as in my case.
- Valinda Gordon