This 5 star review is for the customer service I received from Chelsie, not from Public Storage as a company for I found other employees at other locations to be less than impressive. I have always rented or owned homes with adequate storage so in my first foray into renting storage space I was stunned at the cost in the metro Denver area. Chelsie was by far the most helpful, knowledgeable person I spoke with at any storage company, and she offered the best advice to get the best value for the money, so SHE earned my business for her company. Upon meeting her, she was thorough - even staying late to ensure I had all I needed to gain access that very evening. Chelsie was so enthusiastic in promoting her company and location that I inquired as to whether people in her position were rewarded with commissions and bonuses... she told me no...
It is a pity that large company's like Public Storage do not apparently appreciate the hard work and extra mile taken by exceptional performers.
- Randy Piper