Great facility, particular experience was weird
I think this facility is great. I do feel really guilty about canceling my reservation and requesting a refund, but I did have a weird experience. It was just one man working, I won't state a name or location, and this made me a teeny bit uneasy, it being my first time going alone to one of these places, I just would have hoped there would be at least 2 people on site or just 1 woman, being a young woman myself. I put that initial mental note out of my mind and figured its a well known place, don't be ridiculous. Well, I kid you not..the man is telling me where my unit might be (we were considering different options) and he decided to reference the building letter with the example "K, K means killer". Now, maybe it was just a joke or something, but when I looked up at him he did not make eye contact with me or give any indication he was joking, so I just averted my eyes back down. I was uncomfortable for the rest of the experience and of course after that anything a little odd that he did made me uncomfortable, but honestly, am I crazy...who uses an example like that, to a young girl, at a storage facility, especially when you're the only two on site? No laughter, smile, or indication of it being a joke or sarcasm..not sure what it was. Just emotionless and nothing. I would have kept my reservation, but I would have had to go with someone every time to feel safe, so unfortunately I had to cancel. The woman that I spoke with were very understanding and nice when they listened to my story, which I greatly appreciated, because it took a lot of convincing to get myself to call.
Recommended Yes
price5/5 (excellent value)
service3/5 (helpful)
cleanliness5/5 (squeaky clean)
- Anony