Bad part of town
This storage unit is in a bad part of town. There is an extra 9 dollar insurance fee, which is the same amount I paid for a 1 bedroom apartment. The number on the door when they are out of office, no one answers the phone. I literally had to honk horn to get someones attention.
Recommended No
price2/5 (a little steep)
service3/5 (helpful)
cleanliness4/5 (clean)
- Jolene
Hi Jolene,
I hope to make your experience a better one. If there is a lower price in the market, please let us know. We believe we have the lowest priced units around and we also offer the first month of insurance for free...not a bad deal. If our management is busy and can not respond immediately, we do apologize. We strive to serve everyone immediately. It is possible that we may be on the phone with other customers when you are honking. I hope our apology is accepted and please let us know if we can accommodate you in any other way. Many of our customers appreciate the location since it is on their commute path or easily accessible from Tropicana. I believe we offer the best rates in town especially for convenient drive-up access.
Thank you,
IPI management
- Manager's Response