U-STOR-IT Lisle

Address
2100 Ogden Ave Lisle IL 60532
Reviews
4.265 17
Call to book now
Get Directions

Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
5' x 7' Unit
  • climate controlled
  • premium unit
  • swing door
  • interior
  • Household Storage Only (No Vehicles)
The first full month free
per month
$75.00
5' x 8' Unit
  • climate controlled
  • swing door
  • interior
  • Household Storage Only (No Vehicles)
The first full month free
per month
$79.00
6' x 10' Unit
  • climate controlled
  • swing door
  • interior
  • Household Storage Only (No Vehicles)
The first full month free
per month
$99.00
10' x 10' Unit
  • climate controlled
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
per month
$159.00
10' x 15' Unit
  • covered
  • drive up access
  • interior
  • 8ft ceiling
  • Household Storage Only (No Vehicles)
The first full month free
per month
$175.00
10' x 20' Unit
  • covered
  • climate controlled
  • roll up door
  • interior
  • 8ft ceiling
  • Household Storage Only (No Vehicles)
The first full month free
per month
$259.00
10' x 20' Unit
  • covered
  • drive up access
  • outdoor access
  • 8ft ceiling
  • Household Storage Only (No Vehicles)
50% off for the first three full months
per month
$219.00
10' x 25' Unit
  • covered
  • drive up access
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% off for the first three full months
per month
$239.00
10' x 30' Unit
  • covered
  • drive up access
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
The first full month free
per month
$339.00

Facility Hours

Sun
10:00 AM - 2:00 PM
Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:30 AM - 5:00 PM
Sun
6:00 AM - 10:00 PM
Mon
6:00 AM - 10:00 PM
Tue
6:00 AM - 10:00 PM
Wed
6:00 AM - 10:00 PM
Thu
6:00 AM - 10:00 PM
Fri
6:00 AM - 10:00 PM
Sat
6:00 AM - 10:00 PM

Features & Amenities

  • 24-hour access (for specific units)
  • Truck rental available
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Spanish speakers on staff
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex)
  • Allow 18-wheeler dropoff
  • Has 18-wheeler alleys
  • 10% military discount (applies to active-duty, reserves, veterans only)
  • 10% senior discount

Facility's Fees & Requirements

  • Facility Administration Fee: $24.00
  • Insurance: Required

Additional Info from Facility

Customer Reviews

4.265 17
October 3rd, 2015
Very fast and friendly process. They called me and confirmed my needs and met them every one. Great job all the way around.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response October 6th, 2015
Mitch, we are so glad to hear you had a pleasant experience with U-Stor-It! Phillip and Julio are a great team that will help you with any other questions you have! Please let us now if you need anything else!
August 5th, 2015
Great service
Awesome service, great price! Convenient system!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response August 6th, 2015
Sakina, So glad you had an awesome experience when you visited! Thank you so much for your review! We really appreciate it! Please let us know if you have any questions or need anything. Sincerely, Blake U-STOR-IT
July 26th, 2015
Great service, easy move in
We moved from a different city on a day with 95F temps. The guy at U-stor-it made the move very easy and offered water etc. Very good customer service and easy set up.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response July 27th, 2015
Kaiz, Glad you hear you an easy move, aside from the heat! We really appreciate the positive review! Please let us know if you need anything or have any more questions. Duane, Phillip, and Julio are an excellent team that can find you a solution right away. Sincerely, Blake U-Stor-It
June 25th, 2015
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response June 26th, 2015
Louis, Thanks for the positive review! We really appreciate your input! Please let us now if you need anything. Sincerely, Blake U-Stor-It
May 14th, 2015
Excellent customer service and cleanly facility. Fairly priced and easily accessible
Nice place and well maintained. Rented a space online and less than 20 minutes later received a call regarding the unit. Was able to change my unit size upon arrival with no hassles whatsoever. Would definitely recommend this facility to others.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response May 16th, 2015
Thanks for the great review! Please let us know if you have any questions of need anything!
October 7th, 2014
Excellent staff and great drive up rooms.
Everything is great here. I really appreciate the staff for helping me on my move.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
September 3rd, 2014
Easy access, secure, very friendly staff!
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
January 9th, 2014
When I booked online, Dennis called me right back and when I went in to sign the paperwork Duane showed me the unit (I had a choice of two in my requested size) and he had me fill out the paperwork. Easy as could be. We move in this weekend.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response January 10th, 2014
Barb, Thank you for taking the time to let others know about our facility in Lisle. We are so happy that you received great customer service and feel comfortable in our facility! We look forward to continue to offer the same great service while you store with us.
July 2nd, 2013
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response July 2nd, 2013
Thank you for taking the time to review us here at U-Stor-It ! We are happy to have you as a customer!
June 1st, 2013
Excellent, great location
I was amazed at how fast I was out of there. I was able to reserve on line. This facility is the cleanest I have seen and I love all the security! Highly recommend!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 22nd, 2013
Squeky Clean and Bright
This place really is clean, brightly lit and a fortress. Everything we wanted in a storage!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
January 23rd, 2013
Warm Inside! Very Secure!
This place is inside and warm! It's below 0 outside today and feels like summer inside! On a cold rainy day last fall our movers drove the 18 wheeler right inside to unload when we moved in. Our movers love this place now. The staff is always available and very nice. We feel very safe walking these halls and knowing our stuff is safe here. We tell everyone we know about UStorit and to rent here.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 29th, 2015
Customer service representative was very informative and comprehensive
The facility is well-secured and well-maintained. There seemed to be wet spots in some of the hallways but not in either of the units I viewed. The customer service representative that I worked with was very helpful and explained the details of the leasing arrangement in a clear, comprehensive manner.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
Manager's Response July 2nd, 2015
Emery, Thanks for the review, we really appreciate it! I have looked into what could be causing any wet spots and it could be from the cars that drive through our facility. Hopefully this helps. Please, if you have any more question let us know! Duane, Phillip, and Julio are an excellent team! Sincerely, Blake U-Stor-It
December 11th, 2014
excellent customer service, although there were lots of customers coming and going, I felt that the clerk gave me his full attention and explained everything very fully.
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
July 17th, 2014
Everything about the storage unit itself was fine. The problem I had was when I booked it online I got a great deal, but when I actually went in for the paper work a week later they did not honor my online rate and told me I would have to pay 20 a month more than I expected. I was not pleased.
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
2/5 (somewhat unhelpful) Service
3/5 (average) Cleanliness
July 11th, 2014
Not a Happy Customer
I've been a renter here for a while and have also incurred the huge monthly rate increase. I'm certainly not opposed to paying a little more each year, but to get such a large amount thrown at me all at once just wasn't fair. In what little I've been able to get out of the manager it's all about collecting more money because of supply and demand. It's too bad. Unfortunately I can't move into a smaller unit to keep my price down, I just have too much stuff at this time. I guess I'll have to start looking for another place to keep my stuff, hopefully with a company that treats its loyal customers better.
Recommended: No
1/5 (unfair price) Price
3/5 (secure) Security
1/5 (very unhelpful) Service
3/5 (average) Cleanliness
June 26th, 2014
Unfair Rate Increase
On May 29, 2014 I received a "Rate Change Notice" in the mail stating that "In order to maintain our high standards and provide you with the customer service you deserve, we find it necessary to increase your monthly rental rate effective June 28, 2014." The rate change went from $70 to $89 a month!! 27% or $228 more a year for a 10x5 storage unit over the course of a year, out of the blue. First I called the Clybourn number provided. Whoever answered the phone there acted as they knew nothing about it and said I needed to contact the Lisle manager and said they would forward my number to them, I waited, a little over a week, no response from Lisle. I then emailed my dissatisfaction to the [email address withheld] email address, again, almost a week, no response. Next I went into the office and talked to the manager Duane, he gave me the song and dance about cost of living increases, yada yada, I pushed more and said your bills have gone up 27% in 2 years? He fumbled around and said, "well we are trying to stay competitive with the other storage facilities" and proceeded to tell me how much more my unit would cost down the street. I thought staying competitive was keeping your costs low and I asked him, "so basically this is a cash grab, your competitors are charging more than you so you want more money too?" He said "yes." I explained my displeasure, said they are lying to their customers about providing better customer service since I couldn't even get a phone call back or an email, and demanded to talk to an owner or a manager.
Recommended: No
1/5 (unfair price) Price
2/5 (somewhat secure) Security
1/5 (very unhelpful) Service
2/5 (somewhat dirty) Cleanliness
Manager's Response June 30th, 2014
Hello Nick, We thank you for taking the time to discuss your year-long rental with us. While we do understand your frustration towards rental rate changes, this is the standard process of all storage rentals. We do offer competitive rates in this area on premium secure self storage units that are of the highest quality. This size unit that you are currently in is an extremely high in demand product with little to no inventory in the area. If the cost is more than your budget then we do also have the option for you two downsize to more affordable spaces between $59 to $68 if you want to ask the Manager about a transfer. We do offer premium climate controlled, highly secured, clean & well lit self storage that is one of the highest quality facilities in all of Chicagoland. We would like for you to stay with us a long term tenant and want to thank you for trusting your belongings with us for over a year now.