Self-storage near you
Extra Space Storage - 7413 - Englewood - Inverness Dr West
Englewood, CO 801122.8 miles away
Extra Space Storage - 8693 - Highlands Ranch - Poplar Way
Highlands Ranch, CO 801302.1 miles away
Showing 31 - 35 of 35 reviews
great place
this company is all about storage!! Very friendly help as well!! highly recommended
- NOAH
Friendly and knowledgeable staff!
Great staff at Lone Tree Public storage. Everybody responds quickly, is super friendly and provides excellent customer service. I appreciate being able to pay online, too.
- Wendy Lerolland
Knowledgeable, helpful, friendly staff, clean and secure facilities
I found the staff at Public Storage well trained, even though they had only been on the job a few months when the company acquired another storage site. Adjustments to my contract to remove the charge for insurance (my homeowners' insurance from State Far already covers my belongings in storage) was handled swiftly and with a smile. Can't recommend highly enough, the Lone Tree staff and facility.
- Michael Kay
No customer service
While the price we received was great, the service is non existent. We wanted to come see the unit before we rented. Even though the hours are listed till 6pm, when we got there at 4:45 the day before our rental date, no one was there. When I called, it takes you to a call center, but the location and all I was told was to do the rental online. I tried but since my move in date was the next day, it wouldn't let me do it. They even changed the date on their system while I was on the phone but it didn't help. So we went back again the next day. Same deal. No one there. This time when we called, they transferred us from the call center to the location. It went to voicemail. We left a message and when they called back, they said that they are only there until noon. Why are the hours listed not reflective of this? We wansted a lot of time, then eventually did the electronic contract. Then drove around the property in the dark to find the unit. Then of course, the door is smaller than we were told and it drags on the floor when you swing it open. We definitely would have chosen a different unit had we had a tour if someone was working during working hours. So, terrible experience. But it was cheap. So you get what you pay for.
- Belle
This would be a 5 start no question...
This would be a 5 start no question because Julie is awesome. Her kids on the other hand... I don't need some kid yelling out the window of her car that I can't follow another vehicle in to the property. If this is an issue then the property manager can have a word with me after seeing my code for exit only. Completely unacceptable to be yelled at by some teenager.
- Justin Ratliff