REVISION of my initial review:
After contacting Public Storage headquarters and filling a complain there, I feel that in order to be fair, I must revise my review. Sarah took over my case and the only thing I can say aside a huge thank you, is that this girl in an asset to Public Storage and an excellent professional. She worked hard, corrected and solved all problems and provided me with a solution offering nothing less than excellent service. It is clear that not all fingers of the hand are the same and the same applies to employees as well. Again THANK YOU Sarah for your professionalism and everything.
Original review:
Terrible and rude stuff. I booked a reservation and when they called me they said they will cancel it and when i asked the reason they hang up on me. Called back and the employee refused to give me her name or any reason for the cancellation. At this point to clarify that i have an excellent credit of 780, no late payments, absolutely clear record.
Their behavior is unacceptable and unprofessional and i am in the process of filling and official complain.
Do yourself a favor and stay away...
- Wastor Wastor