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Customer reviews
4.64 out of 5 stars - based on 28 reviews
21 - 25 of 28 reviews is Showing
provided place for my couch, which didn't fit into my new apartment
glad that space was available, same day
- jc
I am glad to say that our experience...
I am glad to say that our experience with Public Storage had been very positive. But, I have a suggestion that would have made it even better: Telling your customers that there is nobody at the desk after 6:00 PM to give back the driver's license if the customer happened to be still in the building with a cart. This is very inconvenient and maybe dangerous, driving back home without a driver's license is not a good idea!!
- Annemarie Vaudescal
Regarding food storage
Regarding food storage, whom i still must call customer service about, the custodians said that food is not allowed. Upon reading my downloaded and signed cotract, it says "improperly packaged foods not allowed in storage." So you get my drift here. The custodian said my canned goods would be ok. So i still now must call customer service to iron things out. I do not care for being told something that is not necessarily true. That does not fit well with your business model.
- Raymond Spaulding
They get 1 star off for their high prices. Other than that, it's a great place for storage, clean and safe. The staff is very good, helpful and friendly. In particular Leslie, who helped my Mom to her storage space and took great care of her. The property manager Shannon, also went out of her way to provide great service.
- Samantha Simms
elevator
I spent a good 5 minutes trying to get to the second floor because I was not told both elevators had their each control box.
- Horacio Gutierrez
