My experience with Public Storage
I have had two experiences with Public Storage. I used the Internet to check for sites near my home. The website for both places says _nothing_ about the locks ($20 each with no buy-back) that you are required to buy to accommodate their storage security - different between the two Public Storage sites. Nor does the website say that you are required to use their insurance, even when your home owners insurance would cover your property in storage. All the website says is that additional fees _may_ [my emphasis] be charged. The sites themselves were clean and accessible. The personnel were pleasant. The monthly charges, however, varied considerably. At the first facility after seven months, I was to be charged a monthly fee of $80 for a 5x5 foot space. (I was told later that fees take competitors into account, and there was another non-Public Storage facility close by.) That is when I switched facilities. It is too soon to tell about the second facility, although I am starting out more impressed. The manager did listen to me complain about the above issues and 'comped' me the expense of a second lock. But we'll see how quickly and how much they raise their rates. Stay tuned.
- Carol Vojir