Prime Storage - Madison
4.14 out of 5 stars- based on18 reviews
Showing 11 - 15 of 18 reviews
Clean facility and friendly service
The facilities were clean and the woman that assisted us with move in was friendly. I gave 4 stars overall due to feeling misled when I made the reservation online. The promotion advertised that the first month was free, but there were separate charges for an administrative fee and required insurance as well as a separate fee to buy the lock as it was not provided. Overall I'd recommend Prime Storage.
- Cait
Great deals and friendly staff
The deals are good and the staff is friendly. I would recommend!
- Samuel
Pretty good
Only downside was that there were no lights in the storage unit i’m using, so seeing where everything was going was kind of difficult. Otherwise, the special pricing was perfect, and their customer service is very helpful!
- Brandon
Simple and meets my needs
Everything is very straight forward and simple to sign up for a lot to park on. The prices were reasonable as well. The only down side is there is not 24 hour access but 6a-9p has been fine.
- samantha
Its a storage unit.
I'm not sure why they changed a $25 transfer fee. They hadn't cleaned/swept the unit out from the last occupants.
- A R