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Customer reviews
4.89 out of 5 stars - based on 18 reviews
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Great place
George is very nice and friendly. He is helpful and we like our storage units while we are in between homes.
- Jeff Cromwell
Available for our needs
We shopped around at as many storage facilities in our area as we could, and even though it was a little pricier (not the priciest though), their facility is in great shape, climate controlled so my furniture will be in the same condition when I pulled it out as when I put it in, clean, friendly management. Overall great experience, just a little more than we were planning on spending, but worth it! Will definitely recommend to friends and family!
- Cory Ellsworth
Room for improvement, but might use again.
We still have a unit rented, so this review may be premature. I will say that the location of the facility seemed safe and convenient to get to. It also seemed very clean and simple (in a good way). I am not sure of the customer service at this time as we are still getting charged for insuring items in the unit after I have tried to get that extra fee waived. We have our own insurance company covering the contents, so seem to be paying for double coverage. The communication is not the greatest on the other end. I finally decided it's too much work for me to change that and moved onto bigger fish. But the system should be set up to be much more user friendly for the customer in order to avoid this type of frustration. After we move our belongings from the unit in the next few months, I hope that all is well as I plan to post a follow up review.
- Christine Hauger
