The unit is difficult to move into
I moved part of my stuff in and will probably move it out and cancel the unit. The walk from the parking lot to the entry door is far. The sidewalk is in poor condition. The cart kept getting stuck in large cracks. The cart actually tipped over once because of the cracks. You have to make a 90 degree turn at the top to go in and there is a bar in the middle of the double doors. So, only one door can be used, making it difficult to bring large items in. The threshold in the doorway has a large metal step and is difficult to get the cart over it. I have to lift the cart at the bottom to get it over the threshold. There is no cart on the level the unit is on. The issue there is that there are 3 steps to get to my level. I had to roll the cart down 3 steps and lift it up the 3 steps when finished! An elder person and/or female could not move their stuff into the unit. I am looking at a different facility today and if it works out, I am canceling this one.
Recommended No
price5/5 (excellent value)
service4/5 (very helpful)
cleanliness4/5 (clean)
- Greg Blaszczyk