Public Storage - Matthews - 801 Matthews Township Pkwy
4.5 out of 5 stars- based on14 reviews
Showing 11 - 14 of 14 reviews
Easy to reserve, great customer follow-up
Easy to reserve online, many online specials available. My only complaint is that I was informed when I actually rented the unit, the online reservation doesn't reserve the exact unit at that location, just the price. Otherwise, was given several follow-up calls for questions, and also to come to view the storage unit before the actual move-in date. Professional and courteous staff.
- Felicia Leung
very satisfied with all.
Not too shaby a deal. A bit pricey, but it is great for a short period.
- Dennis Troilo
So far I've been to the unit three...
So far I've been to the unit three times. On the second visit there were no carts available and today, the elevators were out of service.
- Anna Cork
Rude
We were told if we were there 30 min before close we could have a tour. The woman attendant refused because she was going home. We went back another day and had a very nice attendant. So when we moved in, with two moving trucks, we had the rude lady again. She was inflexible and made us type the code every single time we went in and out of the door. One would think there would be some flexibility on moving day w movers! We feel like she was being difficult on purpose to through her weight around. I left a message for the district manager who never called me back either.
- Meredith