Public Storage - Memphis - 7495 US Highway 64
4.62 out of 5 stars- based on21 reviews
Showing 21 - 21 of 21 reviews
Pricing issue kept it from being a better rating
Everything with the process went well, with the exception of the right I was quoted online versus what I was almost charged when I got there. Long story short, there were two reservations held my name though I only reserved one unit online and only received one confirmation email.A couple of days before arriving they called and asked why I had two reservations. My response was I have no idea, but that I only need one. The staff apparently took it upon themselves to keep the reservation that I did not authorize that also included a higher price. The issue eventually got worked out, however it took some time and I actually had to speak with a district manager.
- Jonathan Spiceland