Nice facility, friendly, helpful and accommodating staff / owners, 24-hour access if needed (for a small fee), great weekly hours (free access).
Cons: Long initial check-in / rental process, needed to sweep out my rental unit before moving my stuff inside (not terrible, but there was mouse poison strewn about), many fluorescent lights were dim, burnt out or missing inside the hallways of the non-air-conditioned storage unit building that my unit is within.
My understanding is that this business is under new management and the new owners are working hard to bring it up to prime shape again. They are well on their way and the place looks good with a fresh coat of paint and other recent improvements. They owners are friendly and while my check-in process took a while it wasn't terrible and I had the time available. I was also able to disposition my 26' U-haul truck at the storage location (which is why I picked it, frankly) so that was decidedly convenient.
Thank you for the review, your opinion means a great deal to us. I apologize that the unit you rented did not meet your expectations 100%. In the future I will be more attentive and vigilant when preparing units for perspective tenants. In the future feel free to contact us for anything you may need. Thank you MSS
- Manager's Response