Self-storage near you
Extra Space Storage - 1576 - Richmond - Midlothian Turnpike
Richmond, VA 232357.4 miles away
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Extra Space Storage - 3540 - Midlothian - Branch Point Dr
Midlothian, VA 231122.7 miles away
Showing 16 - 17 of 17 reviews
Good Experience
Public Storage personnel I encountered were fantastic and provided great customer service. They exceeded my expectations. My issue is the reservation process. I didn't like the pricing structure of paying one price if you walk in to reserve a unit verses reserving a unit online. This makes no sense to me whatsoever. So in order to save about $15 a month I had to go on my iphone and reserve my unit while I was standing in the Public's Office. The paper work is the same regardless of which way you reserve your unit. Provide the same price across the board no matter how you reserve a unit.
- Gene Reams
I do not want insurance
I signed up on Saturday and will be canceling this week. I specifically told the rep that my HOI would cover the unit. She gave a brochure and told me to make sure my insurance covered the items. I was shocked to get an email from the insurance company thanking me for my business. Not a good business practice.
- Patient