I ended up getting a bigger storage unit, however, upon arriving, I was told by the local staff that my reservations were cancelled? I said, I made reservation with the call center and they told me I am set and try to go in the day before so I do not have to deal with it the day of the move. Well, I was told by local staff that they tried to reach me, no reply so they cancelled my reservations. I said really, then why should I call. come to find out, the call center wrote a wrong e-mail down, but what was puzzling, they said they tried to call me? No voice mail and the e-mail the local staff sent out was stuck in the outbox. regardlessly, the service is great following the mix up and the staff very professional. I highly recommend Public storage in Murrieta due to gate codes, a lock that you will have to purchase, sprinkler system and lighting system is good to go! Other than that, the price is right! As long as the call center and local business are on the same page, you shouldn't have any issues!
- Phil G.