Showing 16 - 20 of 20 reviews
I have used Public Storage in Naperville on South Washington on at off for at lease 15 years. The location has had issues in the past with upkeep of the building and personal. I am pleased to say that has changed and the building is building's are cleaner and the people are more helpful.
Heather is amazing!!!
When I arrived at your location I had already spoken with your "online" person...I was given ALOT of misinformation, pricing included! After touring the facility I was made to return home to actually "book" online to receive the quoted pricing. I did all of the above. Only to be told that the price quoted online wasn't the price I could get the unit for because of the door type available. Bait and switch. I was never offered a different "door type" online.....I felt the price should have been honored. If it wasn't for the onsite manager Heather I wouldn't have rented. Heather was very helpful and personable. I recommend you only deal with her when renting from this particular facility.
Excellent physical facility, extremely clean.
I found the facility to be very organized and clean, staff was very helpful.
- William Dooley
Clean & Goodlocation with Friendly People with easy understanding the situation.
It was Good that I picked up this Location, As we are looking the Home around here so we found and was nearer to this place . The people are very good
- Mohan Rao
Ceiling leaks in the climate controlled building.
The climate controlled building is very large with lots of units. The only thing that worries me is the condition of the roof. You see the roof is a sheet metal which has a layer of insulation attached to the bottom of it. Looking up at the insulation you can see large water filled bulges! Some of them have already started leaking, you can tell from the water stains on the floor and on the locker doors. Since each locker has a wire mesh cover the top of the unit, water just rains on in. This has necessitated covering my stored belongings with a waterproof tarpaulin.
- Rex Fermier
Frequently asked questions
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