Self-storage near you
Extra Space Storage - 1427 - Fort Lauderdale - S State Rd 7
Fort Lauderdale, FL 333173 miles away
Extra Space Storage - 8953 - Plantation - 4551 Sunrise Blvd
Plantation, FL 333132.2 miles away
Showing 6 - 10 of 20 reviews
Temporary storage
It's great doing business with you all
- Johanna Clark
Rental process was easy and rates were given upfront.
Rental process was easy and rates were given upfront.
- Jana Angel
Everything was great!
The customer service was excellent! The unit was clean and I was satisfied with everything.
- Robert
This is my online survey
Nice place help you with what every you need
- MERCEDES
Regional Manger Jennifer/Jory AWESOME Service
If it was NOT for Regional Manger Jennifer, frankly, I would have NOT given 5 stars. Sonia at front desk has absolutely no customer service manners, no patience to explain. If you really want the truth she is OUTRIGHT Rude (hung up on me 11/20/17). She has no clue what multi tasking is, nor how to handle it. I have to assume she deals with people that have no manners, rather than show friendly cordiality, she chooses instead to take out the rudeness of other clients on clients as myself who were brought up with not only manners, but was taught America was built on customer service. When a buyer/client/customer is treated with mutual respect, the product does not have to be perfect, you simply remember that you were treated kindly, which makes you WANT to do more business with that company, recommend, etc. You have to love people to work in customer service positions. Be understanding, a give-and-take tolerance having the stamina of rolling the red carpet cooperation. We all have bad days and goods days. If that is her issue, which I DOUBT, you leave your issues at home, or simply say, I am having a sad, a bad day, even customers relate to that, THEY DO NOT relate to disdain. Thank you for taking the time to review my opinion and facts. Do not worry, I will recommend, JUST NOT at that location or at least warn people of Sonia's Attitude. BTW Jory was AWESOME, who knows, maybe due to her being on job 1st day on 11/9/17, let's hope she keeps her smiley, happy vibes, which you felt through the telephone line and not let the sometimes awful disrespectful customers that come through her door...If we show kindness, we make a better world....
- Sylvie WildnSweet