Public Storage - Ft Lauderdale - 701 SE 24th St

Showing 21 - 23 of 23 reviews

• October 18th, 2016

  Overall experience great, just 2 problems.

  The 2 problems were: 1. not enough dollys (floats) 2. At least half the time the entrance code did not operate the elevator and you had to get off and reenter and get back on the elevator. Other than that a great spot to be.

  - Daniel Duncan

• October 18th, 2016

  $1 first month is a lie to get people in the door.

  If you're going to make a claim that your first month's storage fee will only be 1 dollar then respect your customers enough to actually make the first month 1 dollar... hit them with the taxes admin fees and the actual monthly rate on the 2nd month. After taxes, the "one time administration fee" and the security fee of $11 I paid $64 for my first month. It's sneaky and deceptive and you should be ashamed of yourselves. On the bright side the employees and property managers were very friendly and they seemed remorseful for having to hit me with all those hidden fees. The ashamed and "just doing my job" looks on their faces said a lot about the business model. These people just want to help but instead they are being forced to deal with unwanted drama, anger and frustration every single time a new customer walks in the door. It's disgraceful. Place is climate controlled and clean with friendly staff and decent security. Only open till 9pm. Bring your own lock or pay $20 for one when you get there.

  - David H

• February 26th, 2014

  Price Increase Thumbs Down

  It's not good customer service when you lock in at a certain price and a few months later your monthly expense increases by $20. If I wanted to get a unit at a cheaper price, I would then have to move all my stuff.

  - Margaret Chow

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