Public Storage - Overland Park - 11230 Mastin Street

Showing 36 - 40 of 40 reviews

• April 13th, 2017

  Terry the property manager was great to work with! Extremely helpful and professional! He walked me through the process quickly and hassle free!

  - Rashid Weekley

• March 3rd, 2023

  available and convenient

  Customer Service rep was friendly.

  Recommended Yes

  price3/5 (fair price)

  service4/5 (very helpful)

  cleanliness4/5 (clean)

  - David Brant

• March 1st, 2023

  Clean and well lit

  I’d use this storage facility again

  Recommended Yes

  price4/5 (good value)

  service4/5 (very helpful)

  cleanliness5/5 (squeaky clean)

  - Emmanuela Guillaume

• May 17th, 2018

  Forced to purchase unwanted things

  When renting a storage unit you shouldn't have to purchase a unique lock to that storage facility that you are not able to use any other place. And you state that your homeowner's insurance covers your unit and are still forced to buy their insurance.

  - Alex Schmidt

• May 14th, 2020

  Looking for cheap storage, left with a bill much higher than I was expecting

  I was looking for a cheap storage alternative to storing in my home. We have very few items fitting in a 5x5 unit with more than enough space for other things. Your company was one of the first I saw, so I went with your smallest option, the aforementioned 5x5 unit, which was more than enough room (after being asked multiple times to take a larger unit) . I believe it was around $50 which was good for the few things we were storing. Upon completing sign up, I was then told about all the other fees, service fee, lock fee, insurance fee, among others. When all was said an done, I ended up paying over $80 for a $50 storage unit, and now that storage unit is now increased by $15 per month due to your "insurance" that is mandatory. It's baffling to me that the cost of your mandatory insurance is about 1/3 the cost of the unit itself. But either way, I was moving, needed a quick alternative, and I had already arrived at your facility with all of my belongings to be stored. Now that I am all settled in, I will be moving my storage needs to another company that doesn't seem so dead set on taking every penny that they can get.

  - David

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