Public Storage - Petaluma - 798 Baywood Drive
4.84 out of 5 stars- based on19 reviews
Showing 16 - 19 of 19 reviews
Always Pro
I've got a couple of unit with thee folks and they are always professional. The spaces are clean and dry and security is awesome!
- Thomas Mcelroy
Overall good service
The service was good the only thing that I was not aware of at check in was the fee for the lock, otherwise all was a good experience
- Astrid Schardt
Great service, thank you Samantha!
Great service, thank you Samantha! Very good gate access hours, Nice clean facility, I still wonder where or if there is a rest room available. I haven't found one there yet. For the best I suppose. Not sure about their requirement that I had to buy their $21.00 lock. Wonderful, now I have more useless locks for my collection.
- Martin Monroe
Great to book online, disappointing pricing system
My favorite part about public storage is the ability to view available units and book online. We had trouble contacting some other storage unit facilities and were frustrated by the lack of follow-up but everyone here was great. Staff was knowledgeable and friendly, especially Samantha. The facility was clean and easy to access. Just disappointed in the supply/demand model pricing which I totally understand but after having two units of the same size with them with hugely disproportionate rates, they were unwilling to negotiate. Ended up moving both units (thereby increasing their supply) down the road to Lakeville Mini Storage and it saved us $250/mo. We're long-term storers and so it was a shame to have to move.
- Kkord