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Customer reviews
4.78 out of 5 stars - based on 20 reviews
Showing 16 - 20 of 20 reviews
Surprisingly Professional
Too many times these days we all seem to expect and even tolerate mediocre to bad customer service. But on Friday, July 24th, 2015, I was unexpectedly surprised when I entered Public Storage on South Crater Road, Petersburg, VA. It was a last minute deal because I was in immediate need of a storage unit but only required it for 3 weeks. Well that was no problem for Ms. Tori. I was met with a smile and amazing professionalism. She stopped what she was engaged in, escorted me to the available unit and we sealed in the deal in a matter of minutes. If you are in the need of storage in the Petersburg area, or if you would just like to be treated with professionalism and respect in a business setting, I strongly recommend you go visit with Ms. Tori and allow her to naturally brighten your day! Thank you Ms. Tori and I certainly do hope this review can assist you with all your career goals! Lisa E. Petersburg, VA
- Lisa E.
Very easy process
Very easy process. Was a little caught off guard about the mandatory insurance because I started the rental process online and the first representative did not mention it, but overall it was a great experience.
- Althea Smith
Great service.
Great service.
- Ronecia Moore
Angela was very nice lady
Angela was very nice lady. She explained everything well.
- Tara
I like the no contact processes of renting.
So far all is good. It was easy to rent just wish the time to access the facility would extend to 08:00 PM
- Abrham Haile