Showing 21 - 25 of 26 reviews
Great quick customer service!
I had reserved a storage unit online and was just starting to add it to my calendar when the customer rep currently on duty called me to confirm my reservation. She called me within two minutes of my making the reservation. I told her I appreciated that level of service and attention. I don't think I have had that level of response from any type of business in a very long time.
- Phillip Mccollum Jr
Another Great Place
The Public Storage complex on Alma School Rd. is a Great place to store your belongings, either short term or long term. The People working there are very helpful, they will direct yo to the size unit you need. They will answer all your questions and if you have any questions after you move in they will always be there to take care of you. It's almost like being treated like Family. The area is well kept, and security cameras all over. Feel safe to store your belongings at this place.
- Ernest Briggs
Professional
I reserved online, so when I arrived they were ready with everything. Sabrina took me to the unit to make sure it was exactly what I needed, then handled my transaction quickly and professionally. As far as the facility, it was clean, safe, and had all the nessecities to facilitate a smooth and painless move-in.
- Donna
Easy to set up account and make...
Easy to set up account and make reservation. Did everything within an hour and within several hours of having even started looking for a unit. There were some hidden fees that ended up showing up after the fact even though I asked if there would be any the agent said no. Had to sign up for insurance, had to pay an initiation fee, had to pay for a lock... which is fine, but be transparent about it. Don't tell me I won't have fees and then give me $60 worth of fees. Otherwise the employee was very nice, got me set up, and was accommodating in touring the property and provided good information.
- Ty
Warm welcome
Warm welcome, excellent customer service.
- Cecelia Blaise