Good People, Bad Maintenance!
Service is great, Ana the manager took good care of me, but their maintenance on their property is real bad. I rented a 10 x10 unit that had the bottom door seal completed rotted and hanging off the bottom of the door, I have 10 inches of a door seal on a 8 foot door. In Phoenix with all the dust, you need a good door seal to keep the weather and dust out of the units. The most disturbing maintenance issue is that over 90% of the exterior lights on the property are either burnt out or not working. I was moving in my stuff after sunset and I was in complete darkness. This is extremely unsafe and does not help with security concerns. I was told that corporate is aware of the problem and they are working on a solution! Really Corporate? It is called buying new light bulbs and screwing them in. I am very unhappy that this company doesn't seem to take complete darkness on their property as a big enough problem for them to make a more serious and timely effort to replace light bulbs or light fixtures to correct this serious problem.
- Crispy