De Anza Self Storage - Riverside
6625 Clay St Riverside, CA 92509
2.75 out of 5 stars- based on
About De Anza Self Storage - Riverside
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2.75 out of 5 stars - based on 2 reviews
1 - 2 of 2 reviews is Showing
Clean, secure great value!!
We found this facility on spare foot and the price could not be beat! The staff member was very helpful and thorough! Unit was clean and easy to access. I would definitely recommend this facility!
- Kimberly Pena-Westre
worst experience ever
I was in my unit for just about one month. When I moved my belongings out, there were rat dropping on everything I owned. I did not store any kind of food whatsoever in my unit. All of my belongings that were stored up by the rolling door were covered in bird poop. Now how the hell does bird poop get inside a closed facility? When I went to the office to discuss this, the guy working was rude, disrespectful and down right an ass. I asked for the corporate number and was informed by the same rude individual that his manager advised him not to give it to me. I sent DeAnza and email and have never heard from them. I moved out on June 9th. It has been 2 months and they have not had the respect to contact me. I would do whatever I could to talk anyone out of renting from DeAnza. They also do not have a bathroom on the premises. They send you across the street to InNOut. good luck.
- Roberta Hernandez
Thank you for your feedback. We strive to provide an exceptional experience at DeAnza Self Storage but it sounds like your experience was far from that. We will investigate the circumstances and take whatever steps are necessary to correct any deficiencies that exist. Thank you for bringing this to our attention. We have never had a report like this at our property and want to be sure we rectify whatever might be wrong and do everything we reasonably can to make things right.
- Manager's Response