Tiger Self Storage
3.63 out of 5 stars- based on12 reviews
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3.63 out of 5 stars - based on 12 reviews
Showing 11 - 12 of 12 reviews
Too many rules to use storage facility!
The price was very good for the storage space, if you use Sparefoot.com to reserve your space. I found the manager of the complex had too many rules, that made renting from this business too much of a hassle!
- Rondee Striegel
Absolutely awful and unfair experience...
I rented a uhaul truck from them. I rented it for a 24 hr period but returned it early because I finished early. It was dark, raining and after hrs when I completed my load and I had 10 minutes to get out of the gate before it closed on me. I left the truck where I found it with the correct amount of gas and placed the key in the office mailbox. The next morning, I called and left a vm for the Manager to let her know what i'd done and why. I didn't know if I needed to be present for her to check me in as i'd never needed to be present at UHaul. I offered to come in to sweep the truck and check it in if neccessary. I called her early before she opened so that my mag would be the first one she heard when opening. I explained that if she needed me to come in she would need to call me early as I had to be at work in S.F early that morn n would otherwise not be able to return until the next day. I called her that morn and offered to come sweep the truck before I left to work because I hadn't heard from her and knew I'd spilled a little potting soil. She told me it was OK and not to worry about it. She then later called me at 5pm while I was at work ranting and raving about the fact that I left the cab dirty, returned her truck after hours and called her before she was opened. Everything I'd done to return the truck in good standing she found something wrong with it. I explained the circumstances to her again to let her know why I did things the way I did and she still had a problem with everything i'd done and then charged me a cleaning fee after she'doesn't told me I didn't need to come in when i'do offered to. She was very anxious and anal, stressing over things that not even UHaul would fuss over. She insisted on checking the truck out in a way that uhaul had never done with me and I'm a regular uhaul customer...very argumentative manager and I am requesting the cleaning fee be returned to me being that I offered to come in and was told not to
- 敌慮