Public Storage - Salem - 4780 Liberty Road South
4.52 out of 5 stars- based on30 reviews
Showing 26 - 30 of 30 reviews
When choosing available units online
When choosing available units online, the minimum insurance and the one time set up fee are not indicated, so I ended up paying more than expected.
- Emily
It was ok
I looked at a few places and they were the only one that had the size I needed. But the ceiling of our unit has the insulation hanging out. Dude at the counter said I would not be charged. The coupon promotion they had did not apply because of it being the last one. Dont advertise the coupon if you are not going to give it to me. I wish the were open longer. The gate should close at 12am instead of 9 for those that dont get off until late. Office guy was a little rude. Lock was way too expensive and they madee buy it even though I had my own.
- Sabina Ali Tishmack
Expensive
To be honest I like the location and all of your security features. I like knowing that my stuff is pretty much safe. However, like many I'm sure the 10 by 10 I have is really expensive. I think a more reasonable price for sometime like I have would be closer to $90 bucks a month. I'm not a rich oerson and I am just trying to get by right now and I would appreciate it if I could get a little lower rate due to high inflation costs of everything in this world today. Even a good military discount would be outstanding for us Veterans who chose to use your faculty. That would be a good Marketing gig especially for those who just got out of Active Duty. Thank you for your time.
- Chris Russell
why do you keep trying to raise my rent when I pay you regularly over many years?!!?
Site is ok although not as clean as before, assistance in office is great, very personable. BUT WHY DOES PUBLIC STORAGE CONTINUALLY TRY TO RAISE MY RENT WHEN I PAY BY AUTOMATIC PAYMENT OVER MANY, MANY YEARS WITHOUT FAIL, without being late, without hassles.? It is so very annoying to have to call to readjust my rent all the time--why? I have had a space since 2009, and have down sized, and may find another place altogether because of this.
- Alison Withey
Answers wanted
The reimbursement for insurance when not needed was poorly handed. No reason behind the non refunding of money.
- Ky