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CubeSmart Self Storage

838 N Loop 1604 E, San Antonio TX 78232 1 (844) 611-1271 Map It
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Office Hours
Sun 11:00 am - 3:00 pm
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 8:30 am - 5:00 pm
Access Hours
Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm
Features / Amenities
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Handcarts available
  • Insurance required
  • Homeowners/renters insurance accepted
  • 10% military discount (applies to active-duty only)
  • Email billing available
  • Auto-pay available
  • Accepts mail/packages for tenants
  • Moving supplies for sale
  • Spanish speakers on staff
  • Rent due on same day each month per lease start
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Vehicle requires title
  • Title must match renter
  • Vehicle requires insurance
  • Vehicle requires registration
Additional Information from the Facility

5' x 5' Unit

  • Climate Controlled,
  • Interior,
  • Upstairs (Access via Elevator),
  • Household Storage Only (No Vehicles)

10% Off and Half Off First Month

$59.00
$53.10
per month

5' x 5' Unit

  • 1st Floor,
  • Climate Controlled,
  • Interior,
  • Household Storage Only (No Vehicles)

10% Off and Half Off First Month

$74.00
$66.60
per month

5' x 10' Unit

  • Climate Controlled,
  • Interior,
  • Upstairs (Access via Elevator),
  • Household Storage Only (No Vehicles)

10% Off and Half Off First Month

$79.00
$71.10
per month

5' x 10' Unit

  • 1st Floor,
  • Climate Controlled,
  • Interior,
  • Household Storage Only (No Vehicles)

15% Off and First Month Free

$93.00
$79.05
per month

10' x 10' Unit

  • Climate Controlled,
  • Interior,
  • Upstairs (Access via Elevator),
  • Household Storage Only (No Vehicles)

10% Off and Half Off First Month

$101.00
$90.90
per month

10' x 30' Unit

  • Drive Up Access,
  • Household Storage Only (No Vehicles)

10% Off and Half Off First Month

$274.00
$246.60
per month
Customer Reviews 2 Reviews
  • 5 star 1
  • 4 star 0
  • 3 star 1
  • 2 star 0
  • 1 star 0
50% of respondents would recommend this facility to a friend.
Pros
  • Secure (2)
  • Good Service (2)
  • Clean (2)
Cons
  • N/A
Help your fellow storage searchers make the right choice!

3.0 out of 5 stars Apr. 27, 2014

Not a good experience

I reserved my storage space on Thursday, April 24, filled out paperwork, got my access code. I told them I was moving in the evening of Saturday, April 26. After driving from a town north of Dallas to San Antonio (almost 6 hours), I arrived about 5:45 PM. The truck company moving my stuff was about 35 minutes behind me. I wanted to make sure my code worked. When I checked it, it did not work with the code the lady gave to me on Thursday. I had to call the 800 number. They did some research on my account and told me the correct code. I was able to get through the gate. The moving truck showed up at 6:25 PM and we got in the elevator and went upstairs and the storage facility lock was on the door of my unit. I immediately called the 800 number again and Madison worked hard at trying to get a manager, area manager, and district manager on the phone. None of them answered the phone. Finally, after 30 minutes of calling, Madison was able to get the district manager on the phone and he called me at 7:00 PM and told me one of the manager's of the storage facility had just finished eating and was paying her bill and she would be there in 20 minutes. She showed up at 7:27 PM. If you decide to rent a storage unit here be sure you ask that they remove their lock from your unit before you schedule your move. You can't rely on them to do their job. FYI CEO Chuck, your managers who are on-call after hours should have their cell phone on and with them at all times.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: No

5.0 out of 5 stars Jul. 18, 2013

Awesome!

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes