Ari was very polite, professional and friendly, accommodating knowledgeable expedient, efficient and thorough. I explained to her that I wouldn't be able to pick up my truck until 7 p.m. There is only one disappointment with this facility I can say is that I don't like that it's not 24 hours. Having said that, she was very caring and understanding. She gave me a one-time overnight pass to get in because I had no one to help me and I couldn't pick up my truck until the evening. I had to move a 10x25 unit that was full myself. I didn't get finished until after 1 a.m. The facility was extremely well lit. I had a very large truck a 17 foot truck it was very easy to get in and out. I love the spacing between the buildings! I felt very comfortable turning around or doing anything I needed to do with the truck. Most storage facilities are extremely narrow when it comes to the amount of space between the buildings and it can be a little nerve-wracking driving a truck through those. I had my dog with me just in case but I felt very comfortable! I felt very safe! I really love that there is a little timer dial that you can turn and it gives you 30 minutes at a time of light inside your storage unit! I love that that is not only energy saving but a lot of places don't have a light inside the storage unit. My unit was very clean! No sign of mice or bugs! My unit was so spacious that it looked bigger than my unit at Morningstar Storage....and $80 cheaper! The location is only a little over 3 miles from my place. Also, a 10X25 storage unit like at Morningstar storage is over $200!!!! If you do an online reservation your first 30 days is only $1! After that, for a 10X25 I'm paying $145/mo!!!!!!! SWEET!
- Sandra Nelson