Public Storage - San Francisco - 190 10th Street

Showing 16 - 18 of 18 reviews

May 4th, 2017

Inconvenient Hours

The facility where I'm currently renting the unit has limited hours. I work full time and I need to be able to get in and out of my unit as I please. Having to work with a 9-6 schedule Monday-Friday and a 9-5 schedule on the weekends is crap. I realize that San Francisco has limited space and limited options for storage, but there needs to be a better way for your customers to access their units at a convenient time for them.

- Robyn Pennington

March 31st, 2017

Great staff, Horrible Access Hours. The people that work here are wonderfully helpful and friendly. The facility had the best prices in the city. The storage units could use a light or at least an outlet for one but that it not always a concern. The access hours are horrible. The gate is only open from 9:30 6:00. That makes it difficult, if not impossible, to go before or after work usually. Being able to only go on weekends was a complete deal breaker for me. Otherwise this is the best storage place I have ever dealt with.

- Kris Sanchez

May 14th, 2018

The worst - red flags

They were not opened at advertised time so I waited outside with movers & a truck for 20 minutes past 'open hours'. Once opened there was no-one around to unlock the trolleys which had been advertised as 'always available' for use. The Public Storgae padlock was supposed to be removed (I confirmed this multiple times) and it wasnt so once I eventually got into the building I could not access my unit. Again, nobody was immediately available to help. If I didnt have a flight soon I would have gone to another place and cancelled my contract. Terrible.

- BK

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