A smile makes a difference
In my opinion, (more often than not) a person finds themselves at a facility such as this, storing away personal property, as the result of something negative that has happened. ( ie: having to downsize, eviction, death of a loved one etc.)
Just having to move, in general sucks . My situation included.
I say all that ... to say this: It was so refreshing to walk into the door here and be greeted by the sweetest couple. Carol and Kevin, i think are their names. They were so kind and helpful. They helped me find the unit i needed, the packing supplies, and even reserved their moving truck for me. And when i asked to switch to a different unit , they went out of their way to make it happen.I truly appreciate the understanding Carol has. I love their energy. The employees are usually smiling. I could tell that they were actually glad to help. They gave me the feeling like we were friends as well as being professional. This place was a wreck 2 years ago and in a month or 2 they have really improved the entire place. It was a great experience in an otherwise trying time for me. Thank you so much ! *****
- Jacki Due