Showing 26 - 27 of 27 reviews
Communication is Key
Communication is Key! I arrived to move into my unit and to sign all required documents. No one communicated that there would be a district meeting and no staff would be on hand to permit access to the office or to greet incoming clients. My moving company is paid hourly. I incurred an additional $145 for the full hour although the office closed and we waiting for 42 minutes to be serviced. In the heat of the day, it would've been helpful if I had knowledge the office would close for a district meeting. I would have liked to have had the opportunity to plan my move AROUND that time so the driver and movers didn't sit idle waiting to get access to begin unloading my items into my storage locker. It delayed the completion and we lost momentum in the heat, which also resulted in me having additional fees owed to the moving company.
- Lauren Graves
Not too bad could’ve been better
Ok so far. I wasn’t particularly thrilled with the cleanliness of your unit, but it was acceptable.
- Walter Gaines