Showing 46 - 50 of 58 reviews
Anthony is very professional and helpful. He helped me find the perfect unit for my needs at the perfect price. The facility has some potholes and a lot of puddles, so if you're loading/unloading in the rain, be sure to wear boots.
Great service and facility, but marketing collateral needs more clarity
Very courteous and attentive staff - they deserve 5 stars. However, I wish the website and marketing collateral was more transparent about the fact that you are required to secure your unit with a cylinder lock versus being able to use a padlock. I would presume that most people don't have cylinder locks lying around the house, but you've probably got a padlock. I wasn't aware of the cylinder lock requirement until I was finalizing my agreement and was told that the cylinder was required in order to complete the agreement. I'd already brought my own padlock so at that point I pretty much had no choice, but to purchase their cylinder lock, which by the way is twice the price of similar locks at hardware stores. Shame on me for not thinking to ask about lock requirements, but this should really be more clear on the website and in other materials.
Make a reservation, goes a little faster
- Marija Bulatovic
Public Storage Move in
I have used the Public Storage facility in Renton, WA before and recently got a storage unit again. The customer service was good and all the charges were explained. Everything went smoothly.
- John Regan
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