Public Storage - Seattle - 3600 Stone Way North
4.76 out of 5 stars- based on17 reviews
Showing 16 - 17 of 17 reviews
I was just a bit disappointed that I...
I was just a bit disappointed that I didn't get the deal or space that I reserved online. I didn't have time to look around for another deal.
- Janet Baker
Poor On Line Pay set up, poor CS
Front Desk Staff was great facility and pricing average or slightly above. The account was set up and I recorded all info. ON LINE BILL PAYMENT WILL NOT WORK - Period. NOW MY ACCOUNT LOG IN IS ALSO BROKEN!! Pay by Phone charges an extra fee and pay in person an even larger extra fee Totally Negating any savings. This feels like a SCAM to get extra $$ out of me and they totally refuse to fix my ability to pay on line even though it was broken from 1st month, well in advance of the due date. NO HUMAN AT CUSTOMER SERVICE?! Terrible experience and hope to be shut of this company within 6 months!
- Misha D