Not fancy but will suffice.
Price is right compared to other storage facilities in the surrounding area. Customer service was lacking on my initial move-in. I waiting in line for a little over 30 minutes as the gentleman behind the counter processed another customer. After having moved all morning, I was tired, smelly and hungry. When it was my turn, there was some difficulty getting everything entered into the system as some software was down. Finally, after everything was entered, the representative had the nerve to ask me if I would wait a bit longer because some other customer (who was nowhere in sight when I arrived) had been waiting a "long time" to make a payment. I thought it was quite rude and I was offended by this suggestion and told the representative so. He didn't send me my access code or any of the documents I signed to my email. It's been 2 weeks and I'm still waiting on my copies. I came back the next day and the store manager gave me a temporary access code and was supposed to send my permanent code to my email but never did.
Recommended Yes
price5/5 (excellent value)
service2/5 (somewhat unhelpful)
cleanliness4/5 (clean)
- My