The worst experience ever
I will never use this company again. My truck showed up Saturday night and couldn’t get in. They never told us that there were other symbols we had to use to access the gate entry. It cost me 2 more days of a truck rental. When my drivers showed up the following Monday the manager told them how to get in, you would think she would have told me the secrets to gaining access to my storage unit. She completely left us in the lurch, after my drivers ask several times were the door for our storage unit was and got no response. I finally ask the manager can we open the door for my drivers so they can find the entryway to our storage unit, she walked me to the back of the room and pointed, seriously I was lost in there for over twenty minutes. I should have walked away when I first signed up because it took over an hour to get me signed in, although the printer was malfunctioning the service was unacceptable.
Recommended No
price3/5 (fair price)
service1/5 (very unhelpful)
cleanliness3/5 (average)
- Christi muise