Mandatory Purchase Of A Public Storage Lock & Insurance
My purpose for using a storage facility is to satisfy my need to hang on to some stuff that I either don't want to get rid of, or have not had a chance to sort out yet. Since I don't want to have the stuff clogging up space in my home, placing it in a Storage Unit resolves the situation. Over a period of many years, I have rented storage units in three different Public Storage locations. I general terms I have been satisfied with the size of the units, cleanliness of the facilities and customer service received from facility managers. However, I find the typical American greedy attitude of "Let's squeeze every dollar we can from these people" to be insulting and dishonest. I refer of course to the practice of the demand that it is mandatory to "Purchase and use only a Public Storage Lock" to secure one's storage unit. $18.00 time a piece plus tax. Wow. Now there is some serious money collected there. Then there is the statement, "You have to purchase Insurance from us if you want to use our facility." Minimum amount per month is $11.00. When I respond, "I don't need insurance, it's only stuff," I am told, "You have to buy insurance." Have you heard about the class action suit that has been brought against Public Storage alleging that Public Storage retains 75% of all Insurance monies taken from clients? It would seem that Greed and Dishonesty is standard practice for this company. Whatever happened to treating people with respect and decency? Oh yes, I will be sorting that stuff out very soon thereby ending my need to use a storage unit.
- Daniel McLoughlin