Simply Self Storage - 248 N Randall Road - St. Charles
4.63 out of 5 stars- based on12 reviews
Showing 6 - 10 of 12 reviews
Just rented this week. Good customer service.
Good service, clean facility.
- Glenn
easy!!
so nice and easy. No sales pitch. great even on weekends
- shawn
Awesome service
Great people to work with and very helpful
- Kenneth
Very nice
Very nice and easy to get in and out
- SHERI
Simply SS
I am so far, impressed with the customer service. I had a trouble opening the main gate, first time I used the storage to move in. It was after hours, and the office was closed. So, I called the 877 number, and they quickly left me in. Then, I had a trouble figuring out the elevator - never even seen anything like that before (you can guess, I am a woman :-) and they quickly connected to an office manager, who called me back and guided me through. Everything was done in a very timely manner. The only thing I do not like is a monthly $10 self- insurance charge, which I wasn't able to waive and which I believe has to be optional.
- Natalia