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Surprise self-storage
Public Storage - Surprise - 16860 N El Mirage Road

This facility provides contactless move-ins.

Complete your rental process online today and go straight to your unit when you plan to move in.

Public Storage - Surprise - 16860 N El Mirage Road

Name: Would have been better if you would mention the insurance charge up front.
Item: Public Storage - Surprise - 16860 N El Mirage Road
Rating: 4
Author: Linda Melano

16860 N El Mirage Road Surprise, AZ 85378

1 (877) 691-2491

4.57 out of 5 stars- based on

This facility provides contactless move-ins.

Complete your rental process online today and go straight to your unit when you plan to move in.

Public Storage - Surprise - 16860 N El Mirage Road - 16860 N El Mirage Road

We are experiencing high demand in this area. Book today to secure your storage unit.

Features & amenities

Billing

Email billing available

First of month

Auto-pay available

Security deposit required

Cash accepted

Checks accepted

Credit cards accepted: Visa, AMEX, Mastercard, Discover

Access

Allow 18 Wheeler Dropoff

Electronic gate access

Elevator available

24-hour kiosk service

24-hour access

Administration

Admin fee: $29.00

Moving

Moving supplies for sale

Security Features

Fenced & Lighted

Property Coverage

Insurance required

Insurance available

Homeowners/Renters insurance accepted

Office hours

sun9:30 AM - 5:00 PM
mon9:30 AM - 6:00 PM
tue9:30 AM - 6:00 PM
wed9:30 AM - 6:00 PM
thu9:30 AM - 6:00 PM
fri9:30 AM - 6:00 PM
sat9:30 AM - 5:00 PM

Access hours

sun6:00 AM - 9:00 PM
mon6:00 AM - 9:00 PM
tue6:00 AM - 9:00 PM
wed6:00 AM - 9:00 PM
thu6:00 AM - 9:00 PM
fri6:00 AM - 9:00 PM
sat6:00 AM - 9:00 PM

Facility's fees & requirements

Facility administration fee:$29.00
Insurance:Required

Rent online today or
make a risk-free reservation

There's two easy ways to secure a unit at this storage facility:

You can complete your rental process online today and go straight to your unit when you plan to move in.
OR
You can make a reservation today with no payment until you sign your lease at your move-in date.

Available storage units

Storage units

How it works

1. Select your storage unit
2. Reserve for free
Cancel or change your reservation at any time, risk-free
3. Visit your facility
4. Move in

Facility map

Customer reviews

4.57 out of 5 stars - based on 23 reviews

21 - 23 of 23 reviews is Showing

March 5th, 2022
Would have been better if you would mention the insurance charge up front.
Happy with our storage space. It is clean and convenient for us.
Recommended Yes
price3/5 (fair price)
service4/5 (very helpful)
cleanliness5/5 (squeaky clean)
- Linda Melano
May 14th, 2022
Difficult getting into storage
I've never encountered a situation with any other storage facilities I've been with. My husband was moving our stuff from one place to this place. The code they gave me didn't work. I wasn't with him and the office was closed early. Customer service would not speak with him after 10 minutes on hold. I even called and requested him to be put on account and they said no. I'm not thrilled at this point and I just moved in.
Recommended No
price5/5 (excellent value)
service3/5 (helpful)
cleanliness5/5 (squeaky clean)
- Cyndi
August 16th, 2024
would not recommend
yes the price is good for storage compared to the others around, but it smells and there is garbage all over. the location feels safe, compared to my other unit i personally do not feel very safe and its the staff not keeping the place up. once i got onto the second floor where my unit is, i see a half open unit with no one attending it, this location lets people cram stuff into units so full the doors can not be closed. as the elevators opened a terrible smell awaited me all the way down unit i reach my unit. on top of that, the elevator was the only place that felt that is actually had air conditioning, other than that, it was hot and sticky. i paid for my stuff to be in air conditioning, and yet it is almost as hot in there as it is outside. lastly, this location has a garage you pull in one side, unload, and exit through the other. upon my arrival i was not informed that the exit gate is broken. if you have a truck, good luck. you will be there for 5 plus minutes trying to turn your vehicle around.
Recommended No
price4/5 (good value)
service1/5 (very unhelpful)
cleanliness1/5 (very dirty)
- savannah Hendrix