Showing 16 - 19 of 19 reviews
Need more carts!!!
The facility is great - clean, well secured, easy access. They just need more carts!! They only have 3 medium sized carts for the whole facility. So if you're planning on going there on a weekend, prepare to wait or at least bring your own dolly because you could be there awhile. In comparison, the Bob's facility by the Hicksville LIRR station had about 20 carts of all sizes.
- Andrew Quattropani
I had a very good initial experience...
I had a very good initial experience with my storage unit. I received a call confirming my reservation, the person at the facility was polite and set us up with no issues. I was upset because I wanted to rent another unit. I called and made an appt. Again, someone called to confirm. I asked if my 2 units could be close to each other and they looked but they didn't have availability. Okay, no problem. I made sure to ask for the size that was $1 for the first month, etc. I got there today, and they informed me the $1 special was only for new customers. Really? Why didn't the lady say anything and how come that's not in any of the ads? I wasted all the time to book it, talk to the lady on the phone and come in (with a car full of boxes) to start a unit. I even asked if I could still have it for $1 since my husband rented the other one and this one was going to be in my name and the guy says one per household. Really?? That really annoyed me so I decided to forget the unit and all the wardrobe boxes I was going to buy today.
It was ok
Didn't get online rate.
Terrible lighting with absolutely no lighting in the overhead of the actual 10 x 20 units we rented.
Not having rented any type of storage units before we focused more on size, location, temperature controlled, parking and price more then lighting combined with some of the other items listed. As the only overhead lighting was that filtering in from the hallway if there's ever a next time lighting will be a priority and then the list.
- Mona Mihlrad
Frequently asked questions
What size storage unit do I need?
How tall are storage units?
Do I need climate-controlled storage?
What are the minimum number of months I can rent?
Do I need a reservation or can I just walk in and rent a space?
What is climate control?
How wide are storage unit doors?
What is 24-hour access?
Do storage units have electricity or electrical outlets?