CubeSmart Self Storage - Tempe - 810 South Mcclintock Drive
4.54 out of 5 stars- based on38 reviews
Showing 36 - 38 of 38 reviews
Good service
The gate was broke the next day after moving in. Anyone could have come in or out. Other than that, the service was good. When I return to move in someone put their lock on my storage by mistake and the agent was quick to get me into another unit
- Mario
We were quoted a unit that didn't exist. Ended up paying twice the quoted rate. Not to mention, we waited 40 minutes for the manager to arrive. Frustrating.
- Emily
my reservation was not held...
I received a welcome email the week before and the day before giving me the address of the rental storage unit I had reserved. I went to that unit the day I was signed up to be there and they said it was not available because the building was not built. I was disappointed they had not contacted me to let me know this before I was there with all my stuff. It was difficult and took a lot of time to find another unit that would honor the price I got. When we finally found one, I drove to that location, double checking the address with the person helping me. When I got there they said that I was at the wrong place. Fortunately they felt sorry for me and found a unit there for me. It seems they company has a hard time with accurate communication. Once I signed a contract, the staff was very friendly and helpful. I was pleased with the service, but disappointed in with run around I got.
- Charlotte