Not a good experience
I went to go get my locker after registering online and calling them on the phone to make sure it was open. When I got there the guy couldn't find that I registered and was blaming it on me. I showed him my confirmation email and thankfully I got signed up because of that. Then he has me pay $17, $15 sign up fee plus tax. I paid the money, he gives me my code for the gate, tells me how to punch it in and then tells me I need to buy a lock. He didn't tell me or show me where my locker was or even what number it was, but it was on the paper so I knew. I went and bought a lock and came back and started looking for my locker. Couldn't find it. Went inside to ask him for help, he shows me where it should be, but can't find it himself. He says let me go ask this lady. So I'm waiting and waiting, getting frustrated because I need to be at work soon, and finally decide to go inside to see what's going on. He was signing up other customers and said he didn't know where the lady was. She comes out and says oh that locker is up top. He goes "ohhhh locker **** is up above the other lockers" I said so what does that mean? The lady says "there's a tall step ladder in there that you'll need to use to get to your locker" I had very heavy stuff to put in this locker so I asked if they had anyone to help lift stuff and they both laughed rudely and said no way. So I go and find my locker and have to climb up a huge, rickety, rusty, and super dirty step ladder just to get to my locker. I had to take stuff out of my boxes just so I could carry them that high without falling. Then the locker was absolutely disgusting. Overall it was a horrible experience and I can't wait til I can get my stuff out of there. I don't recommend these people to anyone.
Recommended No
price4/5 (good value)
service1/5 (very unhelpful)
cleanliness1/5 (very dirty)
- Paige