Bear Valley Apatite Self Storage
4.44 out of 5 stars- based on8 reviews
Showing 6 - 8 of 8 reviews
I was surprised at the size and professionalism.
I thought because of the low price that it would be a dusty little back alley place. It is very nice and very new and very large.
- Gloria
Staff was very friendly and helpful, and The pricing is extremely reasonable. Overall I give them an A.
- Angelica
poor guest service
I had a unit here for a couple years. First time was a large unit, second time was a small one. When I left the first time, we emptied out our unit and told them we cleaned it out and took our lock. They said thank you, checked it and then closed the account. Second time I did the same exact thing, they said thank you and put thier lock on it. The next month I was charged for another month. I called to get a refund. They assured me I would get it. Well that was in may and now its august. I have yet to see the money. I called several times and Victor the manager was very rude evry time. I finally went in person and he was even more rude. Basically saying it was my fault I didn't give a notice, that there is no need for him to keep my money, that I nagged to much and he wish they had given me my money back. He raised his voice several times and was very disrespectful. I am in such shock that someone so rude can be in guest service. They might have good reviews for guest service when you rent from them. Of course, it is because they want your business. After the business ties are broken it seems they can care less.
- tanya