Clean and Secure, Self-Serve Storage with a Kiosk.
If there is a detractor it is that there are no live people. I did not realize this when I arrived at the storage with my UHUAL truck and movers in tow; after setting up my reservation over the phone a few days before. It took a flurry of phone calls and wasted time getting access to my unit and completing the reservation process. The first person I talked to admitted they had no idea how to help me with the kiosk. I got hung up on the 2nd time, and the 3rd time I got someone knowledgeable and helpful. We all know CS reps can be hit and miss no matter the company. Although, once inside it is very clean and well maintained with security cameras everywhere. If there was one thing I wished for when I found my unit it would have been that I could have driven inside the air conditioning and pulled the truck up directly in front of my unit as I have seen in other storage facilities. However, overall, I would give them 4-stars and I feel safe about having my things there.
Recommended Yes
price4/5 (good value)
service3/5 (helpful)
cleanliness5/5 (squeaky clean)
- Gideon