I usually don't bother to waste my time on these online reviews but after reading a few of the recent ones, I felt that this needed to be said. I visited this location not too long ago and my experience is part of the reason why I am writing this. I was so unbelievably relieved when I left because of the fact that the staff was extremely helpful and patient. I never expected a process like this to be made that simple. With that being said, I personally believe that that simplicity was due to one employee in particular, Suzan. I am absolutely appalled by the two most recent reviews concerning her because I kid you not, she was nothing but polite and helpful with me. Myself like many other customers writing these were more than satisfied with her. I understand that not every encounter will be the same but I had to say something about these couple reviews because I was grateful for her help. It sounds like it was just a simple misunderstanding or a customer overreacting because workers like Suzan don't make mistakes like that. I would definitely recommend her to anyone visiting this location regardless of what you read on a website! Go meet her for yourself!
- James Rodgers