Clean, the gate hours are ridiculous , the elevator is ridiculous and DANGEROUS . I DO NOT RECOMMEND ANY SMALL CHILDREN UPSTAIRS OR AROUND THE. ELEVATOR/ramp. They close to early daily and you have to get out of your car and go into the office to check in to your own storage and wait on them to allow u thru the gate. Making me feel that i have no control over my own unit i pay for, AND I DONT BECAUSE ITS ALL ABOUT THEM AND THERE TIME.
Jenacie, Thanks for your feedback! We truly strive for the best service at our facility. Our facility hours are in line with 5 mile radius competitors and in an effort to maintain high security, we always have someone on site during gate access hours only. Our elevator vendor completes preventive maintenance on a monthly basis and ensures safety operations of our elevator lift. If you have any further concerns during your present and future stay with us, please feel free to give me a call at 714-777-2015 ext. 4. - Eddie G.
- Manager's Response