A Mini Storage - Austin - 2381 Highway 71
4.15 out of 5 stars- based on88 reviews
Showing 51 - 55 of 88 reviews
Nice and helpful staff presented to me a clean unit and helped me unload
I first signed up for a unit that I discovered to be too small so I let the office know who was more than willing to go out and help me find one that fit my needs. The maintenance man happened to be nearby while I was unloading large items and hurried over to give me a helping hand. I rate cleanliness a 3 only because there is an area that has what I'm guessing old stored items that need to be trashed, including a tarped vehicle. I was given a gate code to access my unit during off hours which is great since some places I've experienced don't allow unit access during off hours. Also, I did notice some security cameras which is good, unfortunately though they weren't facing my unit so we'll see how the barbed wire fence and my lock holds out.
- Chanda
Over all place was nice
Things are a little old school no computer and they have no idea reserved a unit or if on was avalible but the lady was nice and went and check and got me set up. The office is under contruction and the tempary one could use a descent sign and a little pets control there were flys and nats everywhere.
- Blake
It gets the job done
It gets the job done but paying more for somewhere more modern might be worth it.
- Alan
Mediocre.
Service was disjointed. I had reserved a 5x10, but they only had a 10x10 available when I arrived, and the units are not climate controlled. It was also pretty dusty and dirty in the space. The "processing was advertised as $15 online, but was $25 when I arrived, with no more than a "that's what's it's been for months!" explanation and no apology. Also I wasn't aware I had to bring my own lock, so I had to buy one there. The security gate was broken (supposed to be fixed "soon"). All in all my experience was mediocre at best, but I had already driven all my stuff out there, so I wasn't about to turn around and find a new spot.
- Colin
Local
It's a rare treat to be able to support a local business, and even better to support a local business that's not affiliated with a massive corporation. This place certainly has a unique layout, customer service, and location. It won't be for everyone, but that's part of the charm.
- Mike