Showing 46 - 50 of 55 reviews
Clean and pretty organized
Clean and pretty organized! Very nice employees!
- Ashlie Meckley
Nice staff, quick sale and easy enrollment. 5*****, the reason for the 4 stars is I don't like anything misleading or not up front and I believe it caught me a little off guard that I had to pay the renters insurance when I walked in, but when I registered previously online it didn't show that's a move in cost. So boo for that
- Carl Blasingame
great treatment from staff. clean, well lit, secure facility. i believe that there are "hidden costs" however. when i was researching a storage unit online, i was told about the monthly charge for the unit and the initial charge for new rentals. i was not however informed until i was actually renting the unit that there is required monthly insurance if you are renting a temperature control unit. nor was i prior informed about the cost for the lock that must be provided by them.
- Renee West
Dawn and Robin are very helpful and friendly. They answered all my questions and gave great advice. A few things that could be improved: public storage doesn't make it very clear on thier website that the price does not include the mandatory monthly insurance ($11-15) and the purchase of a lock ($20). It would be nice to know the total cost before deciding to purchase, rather than while signing the contract. Also, this location doesn't allow access after 9pm, I often have to work late so this is a bit of an inconvenience. Other than that, I am happy with the facility. It is clean, the staff has great customer service and it seems pretty secure.
- Marianna Gomez
Great service but pricey extras
I had excellent customer service, very friendly and helpful. The pricing on the storage unit was fair and I got a good deal on the first month. My only complaint was that I needed to buy some boxes and wrap which were extremely expensive. I was in a hurry and didn't have time to grab some boxes elsewhere so it left a bit of a bad taste. I would caution anyone who needs extras to come prepared.
- Brian C.
Frequently asked questions
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